Customer Service
Shipping and Handling
Your order is very important to us! We make every effort to ship your order within 24 hours of receiving it (Monday-Friday).
Domestic Shipping:
FREE US shipping for all orders $150 or more.
US and APO/FPO orders are shipped either USPS or UPS.
| From | To | Shipping Rate |
| $0 | $6.99 | $4.95 |
| $7 | $11.99 | $5.50 |
| $12 | $19.99 | $6.75 |
| $20 | $64.99 | $8.95 |
| $65 | $99.99 | $12.95 |
| $100 | $149.99 | $15.50 |
| $150 | and up | FREE |
Second-Day Domestic Shipping:
| From | To | Shipping Rate |
| $0 | $39.99 | $50.00** |
| $40 | and up | $100.00** |
** Our shopping cart will add this amount for shipping. We will adjust the amount to the actual cost before processing your credit card or contact you if the amount is more than what has been held.
Shipping to Canada and Mexico:
| From | To | Shipping Rate |
| $0 | $99.99 | $30.25* |
| $100 | $199.99 | $60.00 |
| $200 | $449.99 | $95.95 |
| $450 | $999.99 | $135.00 |
| $1000 | and up | $200.00 |
* If your order is a single pattern or other item that can go First Class Mail, we will adjust this cost to $14 before processing your charge card.
International Shipping:
| From | To | Shipping Rate |
| $0 | $99.99 | $45.25* |
| $100 | $199.99 | $72.00 |
| $200 | $449.99 | $99.95 |
| $450 | $999.99 | $135.00 |
| $1000 | and up | $200.00 |
* If your order is a single pattern or other item that can go First Class Mail, we will adjust this cost to $20 before processing your charge card.
We ship our international packages using USPS Priority Mail (or International Flat Rate).
Returns & Replacements
Returns are credited less a 10% restocking fee and shipping. Returns must be have prior approval by phone or email. No returns will be accepted after 30 days. Shipping charges are not refundable if the order is returned.
Fabrics that have been washed, cut, or altered in any way are not returnable.
If we make a mistake in your order, we will make it right! We want all of our customers to be happy with our gorgeous products.